{"id":310,"date":"2020-11-26T11:24:45","date_gmt":"2020-11-26T10:24:45","guid":{"rendered":"https:\/\/vvw.alf-banco.de\/?page_id=310"},"modified":"2023-10-10T10:45:24","modified_gmt":"2023-10-10T08:45:24","slug":"support","status":"publish","type":"page","link":"https:\/\/www.alfag.de\/vvw\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n<p>Sie haben eine anwendungstechnische Frage oder ben\u00f6tigen eine Beratung zu ALF-VVW?<\/p>\n\n\n\n<p>Wir unterst\u00fctzen Sie wahlweise per E-Mail oder telefonisch.<\/p>\n\n\n\n<div class=\"wp-block-group alignfull\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns tw-cols-stack-sm is-layout-flex wp-container-core-columns-is-layout-d0b3c9c8 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"--col-width:20%;flex-basis:20%\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"672\" src=\"\/vvw\/wp-content\/uploads\/Mann-Notebook-EMail-klein-transp.png\" alt=\"\" class=\"wp-image-320\" srcset=\"https:\/\/www.alfag.de\/vvw\/wp-content\/uploads\/Mann-Notebook-EMail-klein-transp.png 1000w, https:\/\/www.alfag.de\/vvw\/wp-content\/uploads\/Mann-Notebook-EMail-klein-transp-300x202.png 300w, https:\/\/www.alfag.de\/vvw\/wp-content\/uploads\/Mann-Notebook-EMail-klein-transp-768x516.png 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"--col-width:80%;flex-basis:80%\">\n<h3 class=\"wp-block-heading has-h-5-font-size\">E-Mail Support<\/h3>\n\n\n\n<p class=\"tw-mb-0\">Bitte schreiben Sie eine <a href=\"mailto:support@alfag.de\">E-Mail<\/a> an den ALF-Support, mit einer kurzen Beschreibung Ihres Problems und Ihren Kontaktdaten.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns tw-cols-stack-sm is-layout-flex wp-container-core-columns-is-layout-d0b3c9c8 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"--col-width:20%;flex-basis:20%\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"672\" src=\"\/vvw\/wp-content\/uploads\/Mann-Notebook-Heaset-klein-transp.png\" alt=\"\" class=\"wp-image-321\" srcset=\"https:\/\/www.alfag.de\/vvw\/wp-content\/uploads\/Mann-Notebook-Heaset-klein-transp.png 1000w, https:\/\/www.alfag.de\/vvw\/wp-content\/uploads\/Mann-Notebook-Heaset-klein-transp-300x202.png 300w, https:\/\/www.alfag.de\/vvw\/wp-content\/uploads\/Mann-Notebook-Heaset-klein-transp-768x516.png 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"--col-width:80%;flex-basis:80%\">\n<h3 class=\"wp-block-heading has-h-5-font-size\">Telefonischer Support<\/h3>\n\n\n\n<p class=\"tw-mb-0\">In unserem <a href=\"\/vvw\/shop\/\">Shop<\/a> haben Sie die M\u00f6glichkeit, einen telefonischen R\u00fcckruf zu erwerben. Bitte scrollen Sie im Shop ganz nach unten. Jeder Support-R\u00fcckruf ist  technisch auf maximal 15 Minuten beschr\u00e4nkt.<br>Sie erhalten eine Best\u00e4tigung per E-Mail . Um den Support zu starten, antworten Sie bitte auf die E-Mail und nennen uns den gew\u00fcnschten Tag und die Uhrzeit.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Support-Telefonate sind innerhalb der Supportzeiten m\u00f6glich:<\/strong><br><\/p>\n\n\n\n<p>Montag bis Freitag: 09:00 \u2013 12:00 Uhr <\/p>\n\n\n\n<p>Montag, Dienstag, Donnerstag: 14:00 \u2013 16:00 Uhr<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns tw-cols-stack-sm is-layout-flex wp-container-core-columns-is-layout-d0b3c9c8 wp-block-columns-is-layout-flex\"><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Sie haben eine anwendungstechnische Frage oder ben\u00f6tigen eine Beratung zu ALF-VVW? Wir unterst\u00fctzen Sie wahlweise per E-Mail oder telefonisch. E-Mail Support Bitte schreiben Sie eine E-Mail an den ALF-Support, mit einer kurzen Beschreibung Ihres Problems und Ihren Kontaktdaten. Telefonischer Support In unserem Shop haben Sie die M\u00f6glichkeit, einen telefonischen R\u00fcckruf zu erwerben. Bitte scrollen Sie&hellip;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-310","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support - ALF-VVW<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.alfag.de\/vvw\/support\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - ALF-VVW\" \/>\n<meta property=\"og:description\" content=\"Sie haben eine anwendungstechnische Frage oder ben\u00f6tigen eine Beratung zu ALF-VVW? 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